Just got hydracial on Saturday and had good experience with Claudia. Seriously ask Claudia, she is very professional and gentle. First she asked a question what my concern is and after that she start to customize your facial to address the issue you have. During the facial it was so relaxing and manual extraction also less painful compared to another facial I've experienced. Well I understand everyone pain tolerance is different, but for me personally from scale 1-10, it was 4. Office was clean and organized. You can ask questions to the estheticians for sure but when it comes to prescription it's better you get consultation with dr in charge. As far as I know if you buy products for $150 and up, you could get free consultations which is plus if you want to know skin layering and maybe procedure like Botox, filler etc. I have been struggling with acne, closed commodes since like forever, however one items that works like magic is oil control pads. It has salicylic acid inside which combat bacteria, and also even you wash your face, once you swipe the pads the residue will visible there. Sometimes even face wash couldn't clean enough and oil controlPads for the rescue. Another Items I love the most is sunscreen and power defense! Get the pads, power defense and sunscreen!!!! You won't regret! This review also for the manager Shelley. The manager was kind and work fast to address the issue. She knows how important customer service in the business. Will come back with Claudia to have another facial. More

Serene Obagi is a miracle worker! She has completely transformed my skin and facial asymmetry, which I have suffered from for years. She is kind, patient, hilarious and seriously amazing. Serene was able to restore balance and harmony to my face after some various filler mishaps and has left me looking clear, bright and feeling beautiful. I recommend her to every person I ever talk to! I go to the ZO clinic in Pasadena, and their staff is always welcoming and willing to accommodate my busy work schedule. I recommended Serene to my mom who goes to her in Newport and Laguna as well, Serene actually makes the effort to get to know her clients and hops around to all of the clinics to deliver the best possible services for whatever your concerns are, from acne to liquid facelifts to skin brightening. You also can't beat Obagi's ZO skincare which is the best medical grade skincare I have ever used. Thank you SO much Serene and ZO Pasadena!!! :) More

Serene Obagi is a miracle worker! She has completely transformed my skin and facial asymmetry, which I have suffered from for years. She is kind, patient, hilarious and seriously amazing. Serene was able to restore balance and harmony to my face after some various filler mishaps and has left me looking clear, bright and feeling beautiful. I recommend her to every person I ever talk to! I go to the ZO clinic in Pasadena, and their staff is always welcoming and willing to accommodate my busy work schedule. I recommended Serene to my mom who goes to her in Newport and Laguna as well, Serene actually makes the effort to get to know her clients and hops around to all of the clinics to deliver the best possible services for whatever your concerns are, from acne to liquid facelifts to skin brightening. You also can’t beat Obagi’s ZO skincare which is the best medical grade skincare I have ever used.  Thank you SO much Serene and ZO Pasadena!!! :) More