Patient Reviews

At ZO Skin Centre® Pasadena in California, we take great pride in providing our patients with the highest level of skin care. Our overall goal is to deliver luxurious services, rejuvenating treatments, and exceptional experiences. With the leadership of our founder and master dermatologist, Dr. Zein Obagi our Pasadena location continue to exceed patients' expectations and yield fabulous outcomes. Our talented team of medical aestheticians work closely with our patients to educate them on how to care for their skin, what products are best for their specific skin type, and what treatments will help improve their unique profile and condition. As an elite skin care facility, we also provide skin consultations so our aestheticians can better understand our patients' skin. Many of our patients can attest to how satisfied they are with the services and phenomenal care received at ZO Skin Centre®. We have compiled reviews and testimonials below and we invite you to read through to help you learn more about our treatments, compassionate staff, and the type of care you can expect the ZO Skin Centre®.

Filter45 Reviews  
5.0
DAPI
Review from E.R.  |  Source: Yelp  |  Aug 22, 2024

I had a 5 star experience today at Zo Skin Centre. Based on a recommendation from my friend I booked a facial with Claudia and it was beyond! Relaxing but also I could feel the modality and products working the entire time. She was thorough with extractions and so nice and kind. I loved my experience and look forward to returning. More

5.0
DAPI
Review from J.L.  |  Source: Yelp  |  Aug 21, 2024

As usual, everything went smoothly with my treatment. The front desk was attentive and quick to room me, and Serene made me feel at ease with my injections and updated all my skin care! I have never looked better or received so many compliments on my appearance, thanks ZO center! More

5.0
DAPI
Review from R.T.  |  Source: Yelp  |  Oct 25, 2023

I am so happy with ZO Skin Centre Pasadena. All of the staffs are so friendly & professional, they provide the best customer service ever!  I get my fillers and Botox done here with Serene Obagi, the result is absolutely amazing. She made my chin pointer & shrink my nose!! My whole family has a big nose and I always thinking how to make it smaller without plastic surgery, and now it’s dream come true!Serene is so precise, careful & gentle, she knows exactly how to make her patient look beautiful with her magic hands. She is a sweet & lovely lady! I am so satisfied with the result, now the wrinkles around my eyes & mouth are gone! They deserve a great review. It’s not easy to find a good place to go to where you can trust the staffs & be confident that you’re in good hands. Highly recommend ZO Skin Health Pasadena. Try them out, you won’t be disappointed! More

4.0
DAPI
Review from L.F.  |  Source: Yelp  |  Apr 09, 2023

Just got hydracial on Saturday and had good experience with Claudia. Seriously ask Claudia, she is very professional and gentle. First she asked a question what my concern is and after that she start to customize your facial to address the issue you have. During the facial it was so relaxing and manual extraction also less painful compared to another facial I've experienced. Well I understand everyone pain tolerance is different, but for me personally from scale 1-10, it was 4. Office was clean and organized. You can ask questions to the estheticians for sure but when it comes to prescription it's better you get consultation with dr in charge. As far as I know if you buy products for $150 and up, you could get free consultations which is plus if you want to know skin layering and maybe procedure like Botox, filler etc. I have been struggling with acne, closed commodes since like forever, however one items that works like magic is oil control pads. It has salicylic acid inside which combat bacteria, and also even you wash your face, once you swipe the pads the residue will visible there. Sometimes even face wash couldn't clean enough and oil controlPads for the rescue. Another Items I love the most is sunscreen and power defense! Get the pads, power defense and sunscreen!!!! You won't regret! This review also for the manager Shelley. The manager was kind and work fast to address the issue. She knows how important customer service in the business. Will come back with Claudia to have another facial. More

5.0
DAPI
Review from R.C.  |  Source: Yelp  |  Mar 15, 2023

Had my hydrafacial with Claudia. It was a soothing, pleasant experience! As she did the facial, she walked me through my skin problems and recommended their products but didn't try to push me into buying anything. They even gave me a gift bag togo! More

5.0
DAPI
Review from L.R.  |  Source: Yelp  |  Jun 24, 2022

Serene Obagi is a miracle worker! She has completely transformed my skin and facial asymmetry, which I have suffered from for years. She is kind, patient, hilarious and seriously amazing. Serene was able to restore balance and harmony to my face after some various filler mishaps and has left me looking clear, bright and feeling beautiful. I recommend her to every person I ever talk to! I go to the ZO clinic in Pasadena, and their staff is always welcoming and willing to accommodate my busy work schedule. I recommended Serene to my mom who goes to her in Newport and Laguna as well, Serene actually makes the effort to get to know her clients and hops around to all of the clinics to deliver the best possible services for whatever your concerns are, from acne to liquid facelifts to skin brightening. You also can't beat Obagi's ZO skincare which is the best medical grade skincare I have ever used. Thank you SO much Serene and ZO Pasadena!!! :) More

5.0
DAPI
Review from L.R.  |  Source: Yelp  |  Jun 24, 2022

Serene Obagi is a miracle worker! She has completely transformed my skin and facial asymmetry, which I have suffered from for years. She is kind, patient, hilarious and seriously amazing. Serene was able to restore balance and harmony to my face after some various filler mishaps and has left me looking clear, bright and feeling beautiful. I recommend her to every person I ever talk to! I go to the ZO clinic in Pasadena, and their staff is always welcoming and willing to accommodate my busy work schedule. I recommended Serene to my mom who goes to her in Newport and Laguna as well, Serene actually makes the effort to get to know her clients and hops around to all of the clinics to deliver the best possible services for whatever your concerns are, from acne to liquid facelifts to skin brightening. You also can’t beat Obagi’s ZO skincare which is the best medical grade skincare I have ever used.  Thank you SO much Serene and ZO Pasadena!!! :) More

5.0
DAPI
Review from T.H.  |  Source: Yelp  |  Jun 16, 2022

Serene Obagi has been my nurse and skin guru for the past few months.  I can also say she’s been my angel because she has transformed my skin and has made me feel and look my best! She makes sure to customize my skincare regimen and follows up every 4-6 weeks to check on my progress. She is caring, professional and so knowledgeable! Just look at my before and after picture (i had really bad hyperpigmentation and she was able to help me get rid of every single and dark spot!!)  I always hated everything about my skin and was so embarrassed by it since a teenager :( thanks to Serene and the Zo products, i now have healthy, clear and vibrant skin- i have never received so many compliments on how good my skin looks- it’s amazing how these products work like magic. Just be patient and trust the process!! I go to the clinic in Pasadena and all the staff there are always so very friendly and welcoming! More

5.0
DAPI
Review from T.T.  |  Source: Yelp  |  Jun 16, 2022

Serene Obagi has been my nurse and skin guru for the past few months. I can also say she's been my angel because she has transformed my skin and has made me feel and look my best! She makes sure to customize my skincare regimen and follows up every 4-6 weeks to check on my progress. She is caring, professional and so knowledgeable! Just look at my before and after picture (i had really bad hyperpigmentation and she was able to help me get rid of every single and dark spot!!) I always hated everything about my skin and was so embarrassed by it since a teenager :( thanks to Serene and the Zo products, i now have healthy, clear and vibrant skin- i have never received so many compliments on how good my skin looks- it's amazing how these products work like magic. Just be patient and trust the process!! I go to the clinic in Pasadena and all the staff there are always so very friendly and welcoming! More

5.0
DAPI
Review from A.L.  |  Source: Yelp  |  Sep 11, 2021

I had the ZO Ultimate Regeneration Treatment with Claudia. She is amazing and very knowledgeable! She could tell I’m a side sleeper by looking at my skin knowledgeable. After my treatment, I had an e-consult with Mae. She created a skin care regimen for me to address the acne on my chin. Shelly helped me color code my regimen so it’s easier to follow. And, she also helped me find the best deals so I don’t have to break the bank. Overall amazing experience!!! I can’t wait to be back and start this skin care journey with them.(PS there’s parking in the back of the building) More

5.0
DAPI
Review from C.C.  |  Source: Yelp  |  May 27, 2021

It was a great experience with Zo skin, this is my first time to try E-consult during the COVID. I placed the products with clinic and request for shipping to my house. Looking forward to seeing the changes of my skin. More

5.0
DAPI
Review from S.W.  |  Source: Yelp  |  Apr 29, 2021

I am truely happy with Zo Skin Health products and the service of their health care providers. The Obaji medical staff make me feel welcomed and truely care about my journey to healthy youthful skin!! More

5.0
DAPI
Review from E.F.  |  Source: Yelp  |  Feb 09, 2021

61 years old and my skin has never looked better! I could not recommend enough. More

5.0
DAPI
Review from R.T.  |  Source: Yelp  |  Feb 06, 2021

I had the BEST FACIAL with Claudia today! She is so knowledgeable about all the ZO products and took her time answering all my questions regarding each product she used during the facial. In addition to that, her massage technique she used on my face was so relaxing. I can’t recommend her enough!!! My skin looked and felt amazing afterward. Thank you, Claudia! More

5.0
DAPI
Review from H.I.  |  Source: Yelp  |  Dec 10, 2020

The staff at Zo Skin Centre in Pasadena are fabulous! I’ve had three visits in the last year for injectables. Love the results! The facility is clean and staff are in full compliance with all the current health and safety requirements.  I’ve been referring friends who are interested in having the same services I’ve had. They’ve been happy too!!! More

5.0
DAPI
Review from C.Q.  |  Source: Yelp  |  Oct 14, 2020

Really loved the ZO Obagi Skin care! Thanks guys specially Ms Anita for helping my skin clearer than it’s ever been! More

5.0
DAPI
Review from M.Z.  |  Source: Yelp  |  Oct 10, 2020

It’s my first time having a facial at ZO Skin Centre. Claudia did my facial and she is very knowledgeable and informative with the products. Staff is very friendly. Facility is clean. Products are a bit pricey and i hope it will be worth it. More

5.0
DAPI
Review from L.K.  |  Source: Yelp  |  Oct 06, 2020

Service is impeccable! Consult was done via zoom to evaluate my skin issues and make recommendations on products. Acne product line is fantastic and the only one that has worked. More

5.0
DAPI
Review from K.T.  |  Source: Yelp  |  Sep 26, 2020

I have been coming to this clinic for years and they never disappoint. I highly recommend ZO Pasadena for a lot of good reasons--from their practitioners down to the cleanliness of the place. To start, Zein Obagi is a very reputable clinician and his products really work! Anita who is one of their NPs is very hands-on and will really look into helping you achieve your skin goals. Claudia is a gem. She’s very good skills, has gentle hands and has very calm energy that makes your skincare experience worth the $$$. Shelly is my angel and my to-go person just about anything ZO. She is very knowledgeable and accommodating, embodies what a great customer service should be. Yes they’re a bit on the expensive side, but their products work! I cut back on my facial appointments to at least 50% all because of their exemplary service. More

5.0
DAPI
Review from X.D.  |  Source: Yelp  |  Aug 25, 2020

Very professional products, really see the results on my face, my skin has become more and more clear! Recommend! More

5.0
DAPI
Review from A.W.  |  Source: Yelp  |  Aug 06, 2020

Zo skin Centre and products have completely changed my skin. I’ve had problem skin my entire life and had tried multiple products (even accurate at one point). Their Doctors and Nurses are the best and my skin is proof! More

5.0
DAPI
Review from A.D.  |  Source: Yelp  |  Jul 29, 2020

Today was my first time at Zo Skin Centre. I was so happy with the service I received! Everything was very informative, and I knew I was in good hands. Can’t wait to go back for my second appointment!! More

5.0
DAPI
Review from A.D.  |  Source: Yelp  |  Jun 23, 2020

I started using ZO products about four months ago and have witnessed a complete transformation of my skin. Their approach is different from any I’ve been accustomed to and it works. My first facial was with Claudia a few days ago and she was very friendly and knowledgable, explaining each step of the process as we went along. I will definitely be back. More

5.0
DAPI
Review from L.K.  |  Source: Yelp  |  Jan 31, 2020

I have been there loyal customer for over 10 years now. Amazing products and any facial services. Definitely recommend it, if you want your skin to look great and young naturally? That's the spot you would definitely wanna go.. I and many other my close friends are super happy! More

5.0
DAPI
Review from L.K.  |  Source: Yelp  |  Jan 31, 2020

I have been there loyal customer for over 10 years now. Amazing products and any facial services. Definitely recommend it, if you want your skin to look great and young naturally? That’s the spot you would definitely wanna go.. I and many other my close friends are super happy! More

5.0
DAPI
Review from Y.S.  |  Source: Yelp  |  May 26, 2018

Anita Gardner NP is the Best! I come to see her for my Health Infusions. At ZO, beauty is not just about skin deep, my monthly visits at ZO for my Facials with Claudia and IV Theraphy with Anita help me look and feel better inside and out. Thank you to the ladies of ZO Skin Centre in Pasadena, I love the Power of Blue ... Anita Gardner, Claudia, Natalia, Shelly, and Angeli xoxo More

5.0
DAPI
Review from F.O.  |  Source: Yelp  |  Mar 08, 2018

Just need to be honest for sec, I seriously feel like i've tried almost all the skincare places/people in los angeles and cannot stand the fact that i've never known about ZO skin center until now. I, also, completely loathe the fact that i've wasted thousands of dollars on other estheticians who did not understand my skin and all the money i put into products and facials never brought the same results that these guys have AND I've only had three treatments here so far. Claudia handled all of my skin needs and after seeing her three times, I decided I am not going anywhere else. I've received lasers, peels, facials of all kinds, and nothing compared to the service i received from Claudia who truly cared for my skin and addressed all my concerns. The most important thing I want to say up font though is the fact that ***they are affordable*** and do not rip you off. you will 100% get your money's worth. I am not joking because I have been bamboozled by so many facial, skincare centers and due to my clear vulnerability and desire to perfect my skin, I have handed people money for nothing. A deep cleansing facial is UNDER $200 and a dermafrack treatment is ALSO under $200. They also don't shove products in your face and force you to purchase anything you don't want or need. Claudia gave me a free cleanser and only had me to use their cleansing pads ($35.) She also taught me the beauty of simplicity by using less products on my face. So, i'm not quite sure how/why everyone is saying they make you buy products... my experience here has only been peaceful, calm, and most importantly, simple. I used to go to RejuvaYou in pasadena for my Spectra Laser treatments, but after raising the price of each treatment to $300 this past January, I decided to search for another option. I found ZO Skin Center which immediately made me feel apprehensive, or rather, intimidated, by the name "Obaji" who we all know touts greatness in their products. I literally thought, "this place is going to empty my pockets for certain." Well, I was wrong. My skin has never looked better than any laser treatment I received and Claudia really understood what I needed. After just one visit, my skin was clear and smooth and I left paying half of what I'd pay for a Spectra Laser treatment at RejuvaYou. My second treatment was the dermafrack, which to be honest, is extremely painful and hard to undergo, but well worth it. Just running my hands across my cheeks in the shower has never felt so smooth. i highly recommend getting that done. I have also never received so many compliments about my skin and its new complexion. I 100% recommend ZO skin care and please ask for Claudia. She has literally been a life-saver for me. More

5.0
DAPI
Review from M.U.  |  Source: Yelp  |  Dec 29, 2017

Had a terrific facial, the recommendation was for a hydrofacial. My aesthetician Claudia was very knowledgeable and skillful I will be recommending Claudia and this pampering but very noticeably improved skin service! More

5.0
DAPI
Review from M.B.  |  Source: Yelp  |  Nov 06, 2017

Claudia is the best! I love her energy and her hands. I've been coming to this place for years, on and off because I wanted to see what else is out there. Zo skin center is the best. Everyone is super nice and professional, the place is always clean , and they make you feel special. Love it. More

5.0
DAPI
Review from C.W.  |  Source: Yelp  |  Aug 13, 2017

I love their facials and products, and have been coming religiously every month for years.  I get so many compliments on my skin. Now I'm sending my teenage son for silk-peel facials as well, and they have done wonders.  Their products are fantastic as well - I cannot live without their Retin-A based creams such as Retamax and Radical Night Repair.  And Claudia and Natalia are wonderful!! More

5.0
DAPI
Review from R.B.  |  Source: Yelp  |  Apr 11, 2017

I love, love my facials at Zo! Claudia has performed miracles on my spotty skin. It radiates now and it's because of her careful attention to all of my skin issues. Unlike other facial places who only take care of your skin for one hour, Zo takes a long term look at your skin and offers solutions you can use daily to make a long lasting effect. Claudia and Natalia are super friendly and always make you feel welcome. I highly recommend i for your next facial! More

5.0
DAPI
Review from A.S.  |  Source: Yelp  |  Mar 03, 2017

Claudia is a great aesthetician. I just had the brightening facial and honestly, my skin looks amazing...super happy...Im grateful! Awesome service....love this place...a real treat!! The products they use are super advanced in terms of technology and with the lasers and creams by Obagi are all very top notch in terms of making this something that can truly make a difference in making skin rejuvenated and young...Actually reversing all the damage. Claudia did this yesterday and I am very happy....! More

5.0
DAPI
Review from N.S.  |  Source: Yelp  |  Dec 02, 2016

Amazing service the staff is very helpful and will go above and beyond to help their clients. There facials are quite amazing and have been helping my skin tremendously. More

5.0
DAPI
Review from C.R.  |  Source: Yelp  |  Sep 28, 2016

I recently had an appointment with Claudia and it was absolutely phenomenal. I've struggled with skin issues (mostly acne) for most of my life (I'm 26) and so far, I think this is really going to change my life. I had the acne treatment facial and it was extremely thorough and well worth the money. I ended up purchasing their products to keep up with the personalized routine they wrote out for me, and I have really high hopes that this will be my answer. Already booked my next facial, and I can't wait! More

5.0
DAPI
Review from T.L.  |  Source: Yelp  |  Aug 24, 2016

I have been coming to ZO skin Centre in Pasadena for quite some time now. I love the staff here they are all wonderful and soo friendly. Natalia and Claudia make you feel right at home I get my facials once a month done by Claudia. Let me tell you she is Beyond AMAZING!!!! The way she does the facials you can tell she is a professional. She has helped my skin become so radiant and clear. I always get compliments on my skin and all I need to wear is a little sunscreen. I always look forward to my monthly facials with Claudia. She has great customer service and really cares about her clients skin and will always give great advice on how to achieve "the perfect ideal skin". If you choose Claudia for your facials I know you will enjoy not only her work but her service too More

5.0
DAPI
Review from S.W.  |  Source: Yelp  |  Jul 05, 2016

Have been a patient of Dr Obagi for 15 years and cannot more highly recommend a skin care clinic and products.    Claudia just did a silk peel  and my skin looks great!  They have a new hydro therapy treatment that I intend to try next time. More

5.0
DAPI
Review from L.B.  |  Source: Yelp  |  Jul 05, 2016

I LOOOOOVE this place! I have been seeing Anita Gardener to help with issues on my skin since June 1st. She started me on a Zo Medical regimen which is extremely intense but I see amazing results already. Getting great skin is a long expensive process but I feel like I'm in good hands and its worth the $$. Anita is so nice and understanding. She explained everything, answered all my questions and takes her time. I don't feel rushed. The entire staff is also so nice! They greet you ask you how you're doing they make you feel reassured with the whole process because it isn't easy to be red in the face and peeling for weeks at a time...but right now it seems worth it. I can't wait to get my skin where I want it to be. More

5.0
DAPI
Review from C.J.  |  Source: Yelp  |  Jul 01, 2016

Excellent place! I've been using a lot of other products and went to beauty clinics but it didn't help me. Only Obagi helped me to get rid of my blackheads, pimples and dead skin cells. Natalia, the aesthetician is so nice and she really took good care of me while I'm having the service. Nice and clean place... You will experience what you have not experience before. I totally recommend to others who wants to have a good and quality results. More

4.0
DAPI
Review from M.G.  |  Source: Yelp  |  Apr 14, 2016

Claudia does an awesome job with my facials! These products are tricky to get used to them but once your skin gets used to them you will love the results. More

5.0
DAPI
Review from N.G.  |  Source: Yelp  |  May 23, 2015

I have been using Obagi products for over a year and I'm never going to go back to using anything else. And since I have discovered their facials at ZO Skin Health Pasadena I have not gone anywhere else. They are the best and Connie is the one who has been giving me facials for a year now. Every time I walk out of there my skin looks and feels radiant. More

5.0
DAPI
Review from N.E.  |  Source: Yelp  |  Jan 01, 2015

Wonderful staff great service my skin has improved tremendously since I have been going there. More

4.0
DAPI
Review from J.C.  |  Source: Yelp  |  Dec 31, 2014

I really enjoy the facials here. I do not ever feel rushed in and out of appointments and everyone is very pleasant.  The downside for me is the products are very pricey and it is difficult to determine exactly WHAT is the best course of action for my skin because it seems that different estheticians are giving different advice.  This can be pricey because you will end up buying expensive products that one person says you need only to have a different person tell you you don't need it but need something else.  I do feel if you can afford to stick with the program, you will get good results.  They have offered some specials for the holidays so I am trying to start a regular program again. Hopefully I will be able to afford to stick with it. More

5.0
DAPI
Review from P.A.  |  Source: Yelp  |  Nov 26, 2014

Great products and great facials! Had my first facial today and my skin looks so much better. More

5.0
DAPI
Review from T.T.  |  Source: Yelp  |  Mar 14, 2014

I honestly cannot say enough about ZO Skin Health! Claudia and Sandra genuinely care about your skin.  The products work!  They are a little pricey but they always have promotional deals to help with that... and did I mention that the products ALL work so well that it's worth every penny!!!  You will not regret getting any treatments or just using the products. More

5.0
DAPI
Review from T.Y.  |  Source: Yelp  |  Sep 04, 2013

I love Dr. Obagi's products! So when I heard that he came out with his new line Zo by Obagi I had to come in and check it out for myself. The clinic itself is very up beat and clean. I went in three weeks ago for the acne facial and I purchased their at home treatment products as well. So far my skin is clearing up. Claudia my esthetician ( Amazing how full of knowledge this woman is of her skin products! And funny too!) she calls me to check up on my skin 3 weeks post my first treatment. I told her I've become so dry after using the products, and she tells me that's what she intended to do because my face is naturally super oily. Ill have to come back and finish my treatment to see full results....so excited! Stay tuned! Will be updating soon! More

*Individual results are not guaranteed and may vary from person to person. Images may contain models. All trademarks are the property of their respective owners.